Wickshire’s Approach to Care

Artistry of Moments

Wickshire’s approach to care starts by creating an environment that fosters an optimum level of health and fulfillment, we are able to help our residents maintain a life with structure and purpose. This proprietary Memory Care training is called “Artistry of Moments.”

After all, providing care for people with dementia is one of the most fulfilling and important roles someone can play. Wickshire takes that responsibility seriously and has developed a training method to support this important role, account for daily expectations and create moments of success for residents ultimately making their lives better. 

Furthermore, at Wickshire, we ensure that memory care residents have opportunities to achieve whole-person wellness throughout their day. Our associates are provided monthly educational experiences to ensure residents receive the best care and experience possible.

In addition, the Artistry of Moments is a comprehensive training system incorporating Teepa Snow’s GEMs model with the Montessori approach to programming. Teepa Snow is a leader in educating others on how to care for those with dementia. At Wickshire, we offer an approach that provides appropriate opportunities for all residents to achieve whole-person wellness throughout each day. The Monnogram Club is unique for each individual. Our programming is based on each resident and focuses on the dimensions of wellness.

Not to mention, we’ve developed a positive approach to care for individuals with dementia that focuses on meeting their needs and expectations based on their abilities and wants. This approach can be broken into 3 main categories: 

Physical approach

With this in mind, our associates taught how to approach in addition, physically interact with memory care residents by following these steps to successful interaction:

  • Knock
  • Greet and Smile
  • Walk slow (one step per second)
  • Move from the front to the side
  • Greet with a handshake and your name
  • Slide into hand-under-hand hold
  • Get to the person’s level
  • Be friendly
  • Give your message

Emotional approach

In order, to ensure successful communication, we follow these steps:

How you speak

  • Tone (friendly)
  • Pitch (deep is better)
  • Speed (slow and easy)

What you say (3 reasons to communicate)

  • To get the person to do something
  • Having a friendly interaction
  • To deal with the person’s distress or anger

How you respond

  • If what you are doing is NOT working, STOP. Back off, decide what to do differently and try again

Social approach

At Wickshire, we believe that understanding the individual you’re caring for is vital to designing a day that fulfills our mission of making their life better. 

Monogram Club

To explain, the Monogram Club is a person-centered care strategy in which programming is offered based on wellness needs, wants, and abilities. Staggered in two tiers, Classic and Heritage, this approach provides appropriate opportunities for all residents to achieve whole-person wellness throughout each day. In like manner, the monogram provides a unique to that individual. Our programming is based on each resident and focuses on the dimensions of wellness.
Together with our Memory Care Director are tasked with group programs.

That is to say, it’s every associate’s job to ensure residents get provided appropriate opportunities to have a purpose. They are accomplished by using the Montessori approach to programming. The Montessori approach focuses on what a resident can provides those opportunities throughout the day based on the resident wishes to be purposeful and active. This approach has proven to significantly reduce falls, reduce call bells, reduce psychotropic drug use, and make everyone in the memory care neighborhood happier.

Prepared Environment

Meanwhile, prepared environments embody carefully designed to facilitate maximum independence and exploration by all community members. In addition, hands-on adult activities and materials are accessible to elders twenty-four hours a day. The community is considered their home, and every effort to remove staff supplies and medical equipment from the community spaces.

Freedom of Movement

Another key point, older adults choose where to sit and what to work on, with guidance or assistance as needed from trained care partners. Residentsare encouraged to move about the environment rather than, remaining seated in one place thoughout, there day. This helps elders to maintain balance, motor skills along with, overall healthy functioning of the body’s systems. 

WSL Approach to Care is Hands-On Activity

Older adults work with both specially designed materials and everyday household items. Another critical point, activities are hands-on and often involve movement and sensory stimulation. Each activity has multiple purposes.on a task, or providing sensory stimulation.

Intrinsic Motivation

Humans are born with an intrinsic desire to explore and learn. Rather than focusing on keeping elders ‘busy’, the prepared environment provides opportunities for choice, independence, and meaningful engagement. When older adults are free to follow their interests further, meet their own needs, they feel fulfilled rather than bored.


Montessori philosophy observes that individuals furthermore, not exhausted but emerge refreshed as well as, contented after intense concentration, working with materials that fully engage their interest. Otherwise, caregivers do not interrupt their concentration when engaged in meaningful activity and only offer assistance when needed.


A Montessori-prepared environment will be available to facilitate maximum independence for elders.Furthermore, care partners invite elders to engage in daily tasks either independently or the partnership rather than completing these tasks for them.

Mixed Abilities of Individuals

Altogether, older adults of different abilities work together, form friendships, and help each other in a supportive community. In conclusion, peer collaboration is encouraged; they share their strengths with others who need more support in those areas. 

Key components source: Montessori Developmental Principles to Support the Needs of the Elderly, AMI Journal 2020